We love our technician Jimmy. Very professional and always a delightful personality. He explains everything in detail.
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Response from Cool Air Solutions:
We are happy to hear you had a positive experience!
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Needed a new filter and was back the next morning to install and make sure our unit was working properly
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Way too much upselling I didn’t need. To be honest I probably needed one of the things they offered, however they felt compelled to upsell everything like as if it was necessary. Didn’t even follow simple instructions of leaving old part behind so I could inspect. Just come get the service done and don’t push anymore sales tactic.
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Fast service, very knowledgeable and professional, explained step by stap what was wrong with my AC unit
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Thanks to fast quick service i have nothing to worry about
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Jimmy G. did an excellent job and was very nice. He was also good about calling me to let me know when he was arriving.
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Overall Experience
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Tested system operation and monitored heating
Arrived on site to perform heating tune up on a 2 2005 lennox units. Client stated no issues but is working from home so will be at her office. Cycled heating on and both units are operational. Found filters dirty and client stated she would order more and replace as she does so every 2-3 months. inspect attic and units. Found black flex ducting used and found both units to have good size returns and airflow. Found upstairs unit to have a big lunch and showed client of findings as this may have been since home was build. Found blower assembly on both units really dirty. Found both blower motors working hard and leaking a lot of oils from over working. Advised both motors are on borrowed time and can fail in future due to condition. Found both secondary motor control out of range for blower motors and recommend replacing before they both fail and heater or ac will not operate. Found both inducer motor almost at max one pulling 1.7 and upstairs pulling 1.5. Rated max on both is 1.75 and
Deep cleaned return filter grill before entering attic. The filter rack was caked on with debris. Then I went upstairs and replaced air filter for better air flow. Ran system in heating after and ran fan. System operational upon departure.
Arrived on site to diagnose 2 heat pump units not working. Spoke to client and she stated she been having issues and someone came out and told her the thermostat was bad as there is no displays. Cycled both units downstairs is on but is turning on and off. Upstairs is not heating at all. Inspected condenser upstairs not operating and downstairs was. Checked amps draws on downstairs compressor and found it amping at max amps due to age and condition she been aware units are on the last leg holding on. But told her unit will run and heat home until it over heats and lock up and won’t heat at all then until is cools down. Upstairs unit found thermostat can still operate it just shows nothing. found compressor locked up use tried to jump start it out of being locked up and unit was operational but after a couple minutes compressor completely fails and shut every down again. Cycled again and showed client personally what is happing with compressor. She saw and is aware unit hit the end of
Clean and Adjust Burners Check Combustion Air for Proper Venting Examine the Heat Exchanger for Damage / Corrosion Test Furnace Safety Controls Inspect Gas Piping Tighten Electrical Connections Measure the Voltage and Amperage Flush the Condensate Drains Measure Tempurature Difference between Supply and Return Air Vacuum Furnace Return Grille Adjust Gas Pressure & Pilot Clean in-place Blower Compartment Inspect Blower Wheel for Proper Balance Check the System's Static Pressures to Ensure Proper Airflow Inspect Duct Connections for Air Leaks / Sizing / Insulation Monitor Air Purification System Check all System Safety and Limit Switches Clean Flame Sensor Inspect Carbon Monoxide Detectors Check Thermostat for Proper Operation / Calibration
Thermostat is bad, client gonna purchase there own. To install is $150
Thermostat is bad, client gonna purchase there own. To install is $150
Thermostat is bad, client gonna purchase there own. To install is $150
Thermostat is bad, client gonna purchase there own. To install is $150
